Privacy Policy

At VistaVoyage Solutions (OPC) Private Limited, operating as "PlanMyTour" (referred to as "we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, https://www.planmytour.biz (the "website").

Scope of the Policy

This Privacy Policy applies to anyone who books, purchases, or inquires about our products and services through our website or any of our offices, including corporate and branch offices and partner sales agents. By using our website or providing personal data, you consent to our collection and use of your information. If you do not agree with our practices, please do not use our website.

Collection and Use of Personal Information

When you book or make a purchase through our website or contact points, we may ask for personal details such as:

• Name
• Address
• Email address
• Telephone number
• Date of birth
• Credit/debit card details (encrypted)
• Banking details
• Aadhar and PAN details
• Visa and passport information
• Mobile number
• Professional qualifications
• Medical conditions (if applicable)

We may also record email correspondence and telephone conversations for training and service improvement. Additionally, we collect data about your visits to our website, including traffic data, location data, IP address, and browser type, for system administration and aggregate reporting.

Purpose of Collecting Personal Information

We use your personal information to:

• Communicate about bookings and purchases
• Send booking confirmations and updates
• Provide tour-related information
• Address complaints and disputes
• Detect and prevent fraud
• Fulfill contractual obligations
• Present website content effectively

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. They help us:

• Recognize you and keep you logged in
• Improve site functionality and user experience
• Track site usage and effectiveness of advertising

You can manage cookie settings through your browser, but disabling cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies.

Third-Party Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before submitting any personal information.

Sharing Your Information

We may share your information with:

• Our subsidiaries and affiliated companies
• Service providers such as hotels, airlines, and transport providers
• Business partners like banks and insurance companies
• Legal authorities, if required by law

Marketing Use

We may contact you with information about our products and offers if you have opted in. You can unsubscribe from marketing communications by emailing info@planmytour.biz.

Data Protection and Security

We implement security measures to protect your data, including SSL encryption. However, no system is entirely secure, and we cannot guarantee the absolute safety of your information. By using our site, you accept the risk of data transmission.

Intellectual Property Rights

Our trademarks, logo, and brand name, "PlanMyTour," are protected by intellectual property laws. Unauthorized use of these trademarks is prohibited and may result in legal action.

Authenticity of Data

You are responsible for providing accurate and complete information. We are not liable for inaccuracies in the information you provide.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. It is your responsibility to review the latest version on our website. If you believe we are not adhering to this policy, please contact us at info@planmytour.biz, and we will address your concerns promptly.

Thank you for trusting PlanMyTour with your personal information.